Water main work on Springdale Road to begin this week

Work hours will be from 7 a.m. to 5 p.m., Monday through Friday during the week of Sept. 21. Once repairs begin on Sept. 27, continuous 24-hour work may be required, depending on the complexity of the repair. 

New Jersey American Water is preparing to repair a 42-inch water transmission main on Springdale Road in Cherry Hill between the intersections of Lark Lane and Wilderness Way starting Sept. 27. This critical pipeline supplies water to customers in several towns throughout Burlington, Camden, Gloucester, and Salem Counties. 

New Jersey American Water identified the leak through the use of acoustic leak detection technology, which enabled company engineers to “hear” the water coming out of the deeply buried pipe, despite being located next to a creek. The company used this award-winning technology to quickly locate and repair a similar leak in the area in November 2020. 

“The use of this leading technology allows us to find leaks with exceptional accuracy and repair them before they have the potential to become larger problems,” said David Forcinito, Senior Director of South Operations, New Jersey American Water.

“Having the capability to identify leaks early on saves time and resources while minimizing the disturbance to the surrounding area. We will continue to invest in new, innovative technology like this to maintain and repair our infrastructure and better serve our customers and the environment.”

New Jersey American Water’s local, qualified contractor, Pioneer Pipe Contractors, Inc. will begin traffic plans and site preparation on Sept. 21, with construction expected to start on Sept. 27, and be completed within approximately 2 to 3 weeks.

Work hours will be from 7 a.m. to 5 p.m., Monday through Friday during the week of Sept. 21. Once repairs begin on Sept. 27, continuous 24-hour work may be required, depending on the complexity of the repair. 

Customers were alerted this morning via the company’s notification system and are not expected to experience any changes in water service throughout the duration of the repair. The company is also working with local officials to coordinate additional notifications and traffic planning. People traveling in this area are asked to drive carefully around the work zone or seek an alternate route if possible.  

For more information or questions about the project, customers may visit the Alerts page on the company’s website at www.newjerseyamwater.com or call the Customer Service Center at 800-272-1325. Customers are also encouraged to update their contact information and alert preferences in their MyWater account.